Terms and Conditions

1. Introduction

Welcome to Whole Family Naturopath (hereinafter referred to as “the Company”). These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

2. Services

2.1 The Company provides naturopathic consultations, treatments, and related services as described on our website.

2.2 All services are subject to availability and are provided at the Company’s discretion.

3. Online Booking

3.1 Clients may book appointments through our website or authorized booking platforms.

3.2 Booking confirmation is subject to availability, and the Company reserves the right to reschedule appointments if necessary.

4. Payments

4.1 Payment for services is due at the time of booking unless otherwise specified by the Company.

4.2 All payments must be made through the payment methods provided on our website.

4.3 Refunds are subject to our refund policy, as outlined on our website.

5. Cancellations and Rescheduling

5.1 Clients must provide at least 24 hours’ notice for appointment cancellations or rescheduling.

5.2 Failure to provide sufficient notice may result in a cancellation fee or forfeiture of the booking deposit.

6. Client Responsibilities

6.1 Clients must provide accurate and complete information when booking appointments.

6.2 Clients are responsible for disclosing any relevant medical information or conditions that may affect their treatment.

7. Privacy Policy

7.1 The Company respects your privacy and is committed to protecting your personal information in accordance with applicable privacy laws.

7.2 Information collected during the booking process or consultations will be used solely for the purpose of providing our services and will not be shared with third parties without your explicit consent, except as required by law.

8. Disclaimer

8.1 The information provided on our website is for educational purposes and does not constitute medical advice.

8.2 Clients are advised to consult with qualified healthcare professionals for specific medical concerns or conditions.

9. Intellectual Property

9.1 All content on our website, including text, graphics, logos, and images, is the property of the Company and is protected by intellectual property laws.

9.2 You may not reproduce, distribute, or create derivative works from any content on our website without the Company’s prior written consent.

10. Limitation of Liability

10.1 The Company is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website or services.

10.2 The Company does not guarantee the accuracy, completeness, or timeliness of the information provided on our website.

11. Governing Law

11.1 These Terms and Conditions are governed by and construed in accordance with Australian law.

11.2 Any disputes arising out of or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Australia.

12. Amendments

12.1 The Company reserves the right to update or modify these Terms and Conditions at any time without prior notice.

12.2 Your continued use of our website and services constitutes your acceptance of any changes to these Terms and Conditions.

13. Contact Information

13.1 For inquiries or assistance, please contact us at admin@wholefamilynaturopath.com.au

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.